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Email

hola@aurem.com

Phone

+57 300 123 4567

Location

Cartagena de Indias, Colombia

Instagram

@aurem

WhatsApp

+57 300 123 4567

Business Hours

Monday – Friday: 8:00 AM – 8:00 PM

Saturday – Sunday: 9:00 AM – 6:00 PM

* For guest emergencies, available 24/7

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Frequently Asked Questions

How long does the property incorporation process take?

Typically, from the first visit to the first guest, the process takes between 2-3 weeks. This includes initial assessment, professional photography, space preparation and sign setup.

What commission does Aurrera charge for management?

Our commission structure varies depending on the level of service and property characteristics. Contact us for a personalized and transparent consultation.

How do you ensure the quality of guests?

We carefully verify each reservation, review profiles and reviews, and maintain direct communication before arrival. We only accept guests who share our values ​​of respect and care.

Do you offer a damage guarantee?

Yes. All properties are protected with damage insurance and guest guarantee. Additionally, we carry out detailed inspections before and after each stay.

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